Today, at the Tourism Academy, a masterclass on the topic “Main Duties of a Waiter” was held by an experienced specialist in the restaurant field, Aleksandr Mashkov, on the initiative of the HoReCa department.
During the event, participants received interesting and practical insights into the key processes of waiter service, the subtleties of providing high-quality customer service, and common mistakes that should be avoided in this field.
Drawing on his many years of experience, Aleksandr Mashkov shared essential skills in the restaurant business, hospitality standards, and professional approaches with the students. Attendees of the masterclass gained not only theoretical knowledge but also real-life examples and practical advice.
This event was a valuable opportunity for university students to enhance their professional skills in the restaurant industry.
The HoReCa department plans to organize more such useful and practical trainings in the future.
